Contact our Wellbeing Team on 0800 170 1777

Frequently Asked Questions – Healthy Performance

Top Health & Wellbeing FAQs

Health Check FAQs

Pascal FAQs

MyWellbeingCheck FAQs

Health Check & Assessment FAQs

Consuming food and drink (apart from water) is not recommended prior to your health check as it may alter the accuracy of your blood glucose and cholesterol readings. High sugar and high caffeinated drinks and foods can also increase your heart rate, so these are best avoided.
The mix of hazardous chemicals found in tobacco products will affect your blood pressure and heart rate. Please observe the recommended pre-screening advice that can be found upon booking.
When you exercise, your body becomes dehydrated which in turn can affect your body’s blood glucose levels. It can also impact your resting heart rate and blood pressure if participated close to your appointment. Please observe the recommend pre-screening advice for accurate results.
For some tests (such as lung function and cardiovascular risk) your ethnicity is required to accurately calculate your result. Ethnic groups are more susceptible to the development of some health conditions so it’s important this information is shared where needed.
This is for your safety as it is not recommended to measure body composition in the early stages of pregnancy. Test results such as weight and cholesterol can also be affected and there can also be different guidelines and recommendations for someone who is pregnant.
These devices are implanted in the chest to help regulate your heartbeat and the electrical signal can be interfered with by any body composition equipment that uses a technique called bioelectrical impedance. If you are fitted with an implantable cardiac device, it’s important you make the health consultant aware of this.
No, but it may help to mention to the health consultant any medication you are taking that is relevant to the tests being undertaken or health conditions being discussed.
Try to complete the lifestyle questions as accurately as you can. Most of these questions ask about what you do typically, however some don’t. If you’ve been ill, on holiday, away with work or taken a planned break from your typical pattern try and respond with what you consider to be the norm for you.

This can depend on your symptoms, for example, if your illness has affected your lungs and chest it may influence your lung function results. Illness can also affect your blood pressure and hydration levels. If you are well enough to be in work, you may still attend but please advise the health consultant. Depending on symptoms, they may advise you not to participate in certain tests. If you are not well enough to be in work, please cancel your appointment by calling the Healthy Performance office on 0800 170 1777 or team@healthyperformance.co.uk.

If members of your family, particularly parents and siblings have a history of health conditions then it may increase your risk of developing the same conditions. You could also become eligible for additional tests if they are offered as part of your health assessment.
Our health consultants are qualified to conduct the health assessments, advise on results and discuss appropriate lifestyle guidance. They will not be able to answer medical questions during the health assessment and you should make a separate appointment with your GP to discuss anything of concern.
This simply allows us to have a targeted and relevant conversation with you and suggest some tailored support to help you improve in this area.
You will have the opportunity to amend any questions you feel are incorrect during your health assessment. Please discuss this with the health consultant and they can amend these accordingly.
No, although you may be advised to visit your GP if your results are outside of normal guidelines. If this is the case, you can take your report with you.
If you prefer NOT to have your results emailed and would like a hard copy, we can arrange for it to be posted out to your home address. Please inform your health consultant of your address at the time of your appointment.
Your data will be reviewed by the health consultant before and during your health assessment appointment. It will help them to get an idea of your current health and wellbeing and assist accordingly. If you would like further details on Information Security, please visit www.healthyperformance.co.uk/information-security

Pascal® Stress Audit Tool FAQs

We believe Pascal® is the first tool of its kind providing employees with a breakdown of how they are feeling at both work and home. Using a unique scoring system Pascal® assesses work and home balance based on the pressure levels in 8 key areas of your life. Each of the 8 areas are scored separately to help you identify where you may need some support to improve your health and wellbeing. It also allows companies to personalise and include referral pathways to existing resources such as EAP, Mental Health First Aiders and more.

No, your results are private and confidential and you need to register with an email address and password of your choice. So it is confidential, unless of course, you choose to share it with somebody.

Pascal® is typically completed in under 10 minutes.

Yes, but because of the unique scoring system we would present these as stand-alone results and they would not contribute towards the overall work and home scores.

We are the first health and wellbeing company in the UK to achieve Cyber Essential Plus accreditation – the government’s information security process that confirms that a high level of cyber security controls have been implemented.

It is recommended that the latest versions of web browsers are used to ensure Pascal® runs smoothly.

The system was developed using the expertise of the Healthy Performance team who have decades of experience in health and wellbeing. The tool also uses many validated questions to ensure accuracy of results. We’ve also tried to balance engagement with support for employees, and a unique aggregated company report.

You can complete Pascal twice in a 12 month period and your organisation will decide which time frames this can be carried out in. Typically we suggest completing it 3-6 months apart to monitor progress and allow time for training and development to be carried out.

On completion of Pascal®, users can access an online support and advice resource called Take5. This library contains over 200 videos, podcasts and downloadable PDF documents. Advice and support are tailored to the needs of the user based on how they respond to Pascal. Users can also be signposted to existing support your organisation may offer such as an EAP or occupational health service.

Your organisation will receive an anonymised/aggregated company report to identify key ‘hot spots’. This allows you to start building or add value to your wellbeing strategy using targeted data. Where appropriate, results can be segmented to show departmental, gender and age comparisons however a minimum of 20 people need to be included to maintain anonymity.

MyWellbeingCheck® FAQs

MyWellbeingCheck® is a short but engaging online wellbeing assessment, covering 9 key lifestyle areas. It allows people to identify their individual wellbeing and lifestyle risks whilst offering a range of resources and support. MyWellbeingCheck® is also the perfect tool to help target wellbeing ‘hotspots’ within your organisation.
No, your results are private and confidential and you choose your password and email address to log in with. So it is confidential, unless of course, you choose to share your results with somebody.

MyWellbeingCheck® takes approximately 5-8 minutes and you can complete it once per calendar month.

We are the first health and wellbeing company in the UK to achieve Cyber Essential Plus accreditation – the government’s information security process that confirms that a high level of cyber security controls have been implemented.
It is recommended that the latest versions of web browsers are used to ensure MyWellbeingCheck® runs smoothly.

Wellbeing Score – Calculated using a unique scoring algorithm based on a person’s responses to the 9 lifestyle areas assessed. A score of 100 would mean a person is following all the recommended advice and guidance across each of the 9 areas.

Wellbeing Age – Based on how a person responds to the questions the system will determine whether they are younger or older than their actual age. The healthier the responses, the younger their Wellbeing Age will be in comparison to their actual age.

Wellbeing Risk – This score represents the average likelihood of respondents having a cardiovascular event (e.g. heart attack or stroke) within the next 10 years. It is calculated using an evidence based, clinically validated tool called QRISK, which is used by the NHS and GPs.

MyWellbeingCheck® was developed using the experience and expertise of the Healthy Performance team who have decades of experience in workplace wellbeing, health and fitness. We’ve used questions from existing lifestyle tools and have also created our own questions following extensive testing and industry feedback.
Yes, but they will not be ‘weighted’ to impact the scoring system as it’s taken a long time to develop the unique MyWellbeingCheck® scoring system.
On completion of MyWellbeingCheck®, users can access an online support and advice resource called Take5. This library contains over 200 videos, podcast and downloadable PDF documents. Advice and support are tailored to the needs of the user based on how they respond. Users can also be signposted to existing support the company may offer such as an EAP or Occupational Health service.
Your organisation will receive an anonymised/aggregated report to identify key ‘hot spots’. This allows companies to start building or add value to their wellbeing strategy using targeted data. Where appropriate, results can be segmented to show departmental, gender and age comparisons. This will allow you to be even more targeted with any future interventions. This does however, require a minimum of 20 people to produce a report.

You may also be interested in​